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TERMS AND CONDITIONS | Milos
HOME ABOUT GALLERIES SERVICES CONTACT GENERAL TERMS AND CONDITIONS OF SALE – MILOS EVENTS Article 1 – Purpose These General Terms and Conditions of Sale (GTC) apply to all services offered by Milos Events, including the organization, coordination, planning, and design of private and professional events. The signing of the quotation constitutes full and unconditional acceptance of these GTC. Article 2 – Booking Booking is confirmed upon: Signature of the quotation; Payment of the first deposit. Any modifications must be approved in writing by Milos Events. Article 3 – Pricing and Validity Prices are indicated on the quotation and are valid for 30 days. Prices may vary in case of additional requests, added suppliers, or special constraints. Article 4 – Payment (3 Installments) Payment is made in 3 installments: 30% upon signing (reservation) 40% during preparation 30% no later than 30 days before the event Late Payment Penalties Any late payment automatically incurs: late payment interest at the legal rate plus surcharge, a fixed fee for collection costs, immediate payment of all outstanding amounts. Non-Payment If payment is not made after formal notice, Milos Events may suspend the service or terminate the contract without refund of deposits. Article 5 – Nature of Commitment: Obligation of Means Milos Events has an obligation of means: all efforts will be made to ensure high-quality service, but certain elements are beyond the organizer’s control (suppliers, weather, venue, third parties, etc.). Article 6 – Client Obligations The Client agrees to: Provide accurate information; Respect payment deadlines; Respect suppliers, schedules, and safety instructions; Have liability insurance to cover damages caused by themselves or their guests. Waiver of Recourse The Client waives any recourse against Milos Events in case of: damage caused by a third party; failure or delay of an external supplier; incidents involving guests, the venue, or external circumstances. Article 6 bis – Accommodation & Meals The Client agrees to provide Milos Events with: A hot meal on the day of the event. Accommodation nearby when: the event ends after 11 p.m. or the distance or travel conditions require it. If accommodation is not provided directly, Milos Events may arrange lodging, billed to the Client. Article 7 – Cancellation, Rescheduling, and Replacement 7.1 Cancellation by the Client The deposit remains with Milos Events. No refund will be issued. 7.2 Cancellation by Milos Events In case of force majeure, any unused amounts will be refunded. 7.3 Replacement in Case of Inability In case of pregnancy, childbirth, illness, accident, or incapacity, Milos Events may be replaced by a qualified professional to ensure continuity of service. No additional cost may be requested, and the GTC remain unchanged. Article 8 – Image Rights Unless opposed in writing, Milos Events may use photos/videos created by suppliers or provided by the Client for website, social media, and communication purposes. Use is limited and respectful. Maximum duration: 10 years. Article 9 – Liability Milos Events cannot be held responsible for: theft, loss, or damage caused by third parties; absence or failure of suppliers chosen by the Client; delays, incidents, weather, or factors beyond its control. The Client remains responsible for the conduct of their guests. Article 10 – Post-Service Complaints Any complaint must be submitted in writing within 8 days following the event. After this period, the service is deemed accepted without reservation. Article 11 – Document Retention Milos Events retains: Files, schedules, and roadmaps: 12 months Administrative correspondence: 36 months After this period, documents may be deleted without notice. Article 12 – Personal Data Data collected are strictly necessary: name, contacts, and event information. GDPR compliant. Right of access upon request. Article 13 – Intellectual Property Materials created by Milos Events (design, planning, scenography, documents, etc.) remain its intellectual property. Article 14 – Amendment of GTC Milos Events may amend the GTC at any time. The applicable terms are those in effect at the date of signing the quotation. Article 15 – Force Majeure Neither party can be held responsible for unpredictable and external events (weather, strikes, legal restrictions, accident, illness, etc.). Article 16 – Governing Law and Competent Courts French law applies. In case of dispute, the parties will seek an amicable solution before taking legal action. If necessary, the courts of the registered office of Milos Events have jurisdiction. ©MILOSEVENTS 2025 - Terms and Conditions
SERVICES | Milos
Milos events offers tailored wedding planning, design and coordination services for couples seeking a beautiful and stress-free experience HOME ABOUT GALLERIES SERVICES CONTACT COMPLETE ORGANIZATION What to expect (01) FIRST APPOINTMENT A meeting to discover your story and understand your desires, needs and expectations as well as your budget. (02) REVERSE PLANNING From the preparations up to the big day, to give you an update on each step. (03) SELECTION OF SERVICE PROVIDERS We offer a selection of quality service providers tailored to your expectations and budget. (04) PERSONALIZED SUPPORT Regular meetings will be scheduled to keep you informed about the progress of your wedding preparations. (05) IMPLEMENTATION OF THE PROCEDURE Planning the schedule for your big day, from setup to dismantling (shared with each service provider). (06) D-DAY COORDINATION Being present on the day to manage and coordinate the day like a conductor. Request for a quote COORDINATION What to expect (01) FIRST APPOINTMENT A meeting to discover your story and your desires, as well as to learn about the choices you have made. It will also highlight any potentially missing elements and help you create a plan. (02) CONTACT WITH THE SELECTED SERVICE PROVIDERS We will put you in touch with the service providers you have selected to find out every detail. (03) TECHNICAL INSPECTION Organizing a technical visit of the wedding venue with the service providers needed for the logistics of the big day. (04) IMPLEMENTATION OF THE PROCEDURE Planning the schedule for your big day, from setup to dismantling (shared with each service provider). (05) D-DAY COORDINATION Being present on the day to manage and coordinate the day like a conductor. Everything is controlled to allow you to fully enjoy it. Request for a quote ©MILOSEVENTS 2025 - Terms and Conditions